Put the right leaders in the right place at the right time

“Michelle provided an ideal class that will significantly enhance future leadership actions throughout this agency.”

– Mark S. Kern, U.S. Federal Trade Commission

Develop productive relationships and effective leaders

Did you know that only 23% of leaders rated their leadership development as high quality?*
*Source: DDI, Global Leadership Forecast 2021

Most organizations deal with the same challenges when it comes to leadership development.

Here are the current and most common issues leaders are facing today:

Competing priorities for their time and attention

A lack of focus on the people side of the business

Coming to grips with the new realities of today’s workplace

Overwhelmed by the pace of change

Burdened by the responsibility and accountability that comes with the territory

Struggling to fill the void created by a global talent shortage

If this describes you, you’ve come to the right place!

Michelle has the skills and experience to help you develop better leaders.

Please note: Michelle’s workshops can be delivered in-person or online, as half-day or full-day sessions, at a conference breakout, professional development day, or a corporate retreat.

Leading in Real Time

How to Drive Success in a Radically Changing World

As a leader in this post-pandemic age, you’re facing wave after wave of change. Tech disruptors. Generational shifts. The gig economy. Remote work.

You’re navigating a brave new world.

You know that you can’t afford to fixate on how you led people in the past. Nor can you worry about a future that’s outside of your control.

What you need is the confidence and the strategies to lead NOW, in real time.

In this dynamic workshop based on my recently released book, Leading in Real Time, I’ll show you and your team how to:

  • Lead with greater effectiveness in this new world of work
  • Manage ongoing change and uncertainty with renewed confidence
  • Build authentic workplace relationships through heightened understanding of generational and cultural shifts

Whether you’re a tenured leader or just beginning your journey, this workshop will equip you to adopt a forward-thinking, future-ready leadership approach. The kind of approach that will free you to lead confidently in real time.

Workshop takeaways:

  • Identify and strengthen the eight essential traits of a real-time leader
  • Hone your leadership development skills by transforming your mindset from “fixed” to “flexible”
  • Learn how to adapt and change course quickly so you can navigate the unexpected
  • Start prioritizing your core leadership responsibilities so you can stop operating in “firefighting” mode

If you’re ready to be the confident driver of an industry-leading organization, this workshop is for you!

Do I Have a “Team” Problem or a “Me” Problem?

How to Build a Culture of Accountability

“That’s not my job.” “I just work here.” “I thought she was taking care of that.”

These statements probably make you cringe because you’ve heard them before. It’s the kind of finger-pointing that drives you crazy. You’d do anything to stop these blame games that get in the way of productivity.

Accountability isn’t just about taking responsibility. It’s about making sure that people are clear about their roles. And as a leader, it’s your job to communicate exactly what needs to be done.

In this transformative workshop, I’ll teach you and your team how to own your respective responsibilities. You’ll learn how to:

  • Take ownership of your accountability practices so that your team can do the same
  • Strengthen your delegation skills to eliminate confusion within your team
  • Clarify roles, responsibilities, and expectations for lasting impact

When we work together, you’ll develop habits that lead to a thriving culture of accountability. The kind of culture where teammates proactively step forward to take the lead and proudly own their work.

Workshop takeaways:

  • Discern whether you have a “team” problem or a “me” problem
  • Break the patterns of excuse-making, finger-pointing, and admonishing responsibility
  • Apply effective accountability strategies up and down your organization’s ladder
  • Empower yourself and your people to own mistakes with humility, confidence, and grace

If you want to model confident and accountable leadership, this workshop is for you!

Communicate, Collaborate, Connect

How to Build Outstanding Relationships with Your Team

At some point, your team members are going to ask themselves a pivotal question: “Should I stay or should I go?”

When this question arises, it’s likely they won’t think about how much technology you’ve placed at their fingertips. Their paycheque is no longer a primary motivator to stay. What matters more is their happiness. And their happiness depends upon how safe they feel about communicating their concerns to you.

Positive communication is the key to creating that kind of workplace atmosphere.

In this hands-on workshop, I will teach you how to:

  • Lead with transparency
  • Communicate authentically
  • Manage difficult conversations
  • Minimize defensiveness
  • Build rapport with your people

These practical tools will strengthen your relationships with every team member. As you develop them, you’ll build trust and respect, laying the foundation for a sought-after culture where people can thrive.

Workshop takeaways:

  • Build a communication blueprint that you can use in any situation
  • Discover how to acknowledge others – even when you don’t agree
  • Learn how to influence a conversation and give feedback in a positive, proactive manner
  • Support all team members – regardless of age or background – by applying positive communication in all interactions

If you’re eager to transform your relationships with your team members, this workshop is for you!

Change: A Problem or an Opportunity?

How to Take the Pain out of Change and Ignite Fearless Leadership

Why is change so painful?

There’s a reason that change management continues to be a hot topic of conversation. Very few leaders get excited about the prospect of disrupting the way things are. Yet, the capacity to move forward in the face of change – whether it’s expected or not – is an increasingly sought-after leadership competency.

You and your leaders know that trying to preserve the status quo is risky. Whether you’re facing uncertainty or your business is booming, your future depends on your ability and willingness to evolve, regardless of the circumstances.

In this energizing workshop, I will guide you and your leaders through a thorough diagnosis of your organization’s approach to change. You’ll learn how to:

  • Anticipate and become attuned to the inevitability of change
  • Recognize why your team tends to recoil and react to new corporate initiatives
  • Achieve buy-in with an empathic approach to communicating change
  • Identify when and where meaningful change is needed
  • Create a culture of fearless leadership

When you recognize change as an opportunity, you can rise above the shock factor so often associated with the unknown. You’ll leave this session with practical takeaways to help your workforce respond proactively, tap into their resourcefulness, and celebrate the day-to-day victories of successful implementation.

Workshop takeaways:

  • Learn and apply Michelle’s 8-step change management process
  • Discover a proactive, panic-proof approach to change
  • Rise above the choir of “we’ve always done things this way”
  • Coach through change by mastering the art of asking questions
  • Embrace new realities with positive expectancy and a “can-do” mindset

If you aspire to develop leaders who are fearless in the face of change, this workshop is for you!

Is the War for Talent (Ever) Over?

How to Stay Ahead of the Curve to Attract and Retain Great People

It’s one thing to attract great people. It’s an entirely different matter to keep them engaged enough to stay.

The era of staying for the gold watch is long gone. (Even if you get that joke, keep reading.)

The Great Resignation has become The Great Reawakening. Your people are rethinking their priorities. Where do they want to work? And for whom? They recognize that their options are practically limitless.

So, what will compel them to stick around?

In this enlightening workshop, we will explore the relevant questions at the heart of this ongoing competition for talent:

  • Why do people join your organization in the first place?
  • What opportunities can you create to nurture team engagement and morale?
  • How do you respond when they tell you that the grass is greener somewhere else?

Together, we’ll dive into the key components that you and your leaders need to build an effective, ongoing talent management strategy. The result? Your organization will be defined by a dynamic atmosphere that keen, talented people strive to be a part of.

Workshop takeaways:

  • Follow Michelle’s employee-centric process to create a new vision for your organization
  • Discover why perks and platitudes aren’t enough to keep people happy
  • Hone your ability to detect disenchantment and disinterest – long before your best people quit
  • Embrace the fact that meaningful work is the new workplace motivator

If you’re ready to make your organization THE place to be, this workshop is for you!