“We contracted Michelle to open on both days of our conference in 2017 and she did not disappoint. She executed both presentations with ease, and impactfully shared her messages, captivating and engaging the audience in her conversation-like style, using story telling, questioning, and activities to relate her points. She is collaborative, lively, humorous, and creative. She demonstrated a professional manner in all of our interactions, and as a conference organizer, I appreciated that she was prompt in her responses, was well organized, and punctual the day of our event. During our customization meeting, she came prepared with a list of questions about our industry, and ideas for how to ensure her message related the experience of our industry workplaces. I would highly recommend her as a presenter to anyone looking to deliver practical strategies for professional growth.”
-Candice Thomas, Safety and Injury Management Advisor
“Michelle Ray delivered the closing keynote address at our 2017 Safety Conference. In the weeks leading up to the event, Michelle Ray partook in preparatory tele-conferences reviewing the audience make-up. During these sessions, Michelle revealed her greatest asset to be an incisive ability to uncover the specific hurdles faced by delegates to the Conference, to probe in order to gain a deeper understanding of their leadership needs, and then, as proven by her delivery at the Conference, a high-level ability to integrate audience-specific messaging into a custom-tailored speech. Indeed, Michelle Ray employed in-situ role-plays to great effectiveness as a means of communicating real-life examples of leadership in the workplace.
But please don’t just take my word for it –survey results from delegates in attendance at Michelle’s closing keynote assigned an average of 4.93 points out of 5 to her performance, the highest of any speaker or presenter during the 2-day Conference!”
– Paul Boileau, Chief of Corporate Affairs
THANK YOU for a fabulous keynote!!! The standing ovation was much deserved and you were a huge asset to the event. I look forward to the opportunity to work with you again!– Stephanie Glassford, External Events Manager
“Thank you for your presentation to our entire team on the topics of accountability and service excellence. It was an absolute pleasure and I know the team appreciated the learning.”
-Dean Powrie, CEO
“Michelle Ray was an absolute terrific hit at our Annual Trans Canada Advertising Agency convention. The convention was titled “Bend Don’t Break” and Michelle was our opening keynote speaker. She demonstrated outstanding insight to her target audience but also was able to get them totally engaged with her communication style. She was well versed on the message she was asked to speak on and inspired the attendees with new approaches and new thought leadership examples & applications for their businesses.
Over the year’s, I personally have listened to many motivational speakers, but I would place Michelle at the top of the heap. It was especially great that she took the time to understand our industries cultures and our issues.”
– Frank Palmer, Chairman/CEO DDB Canada
“Your presentation set the goal for the start of our convention. We had tons of positive comments about your presentation and that positive attitude continued on through the rest of the convention. You definitely are a leader in your field.”
– Tom Bastable, Board of Directors
“Michelle, Thank-you again for sharing your experiences and expertise with our TELUS Leadership Now group.
I thought the principles you presented aligned very nicely with many of the key elements and experiences in our LNow program so it was very good reinforcement for the participants as they prepare to graduate from the program. Your storytelling was very engaging…I’m still amazed at the courage it must have taken to don the cat woman suit! It was a pleasure to meet you and work with you!”
– JS, Senior Advisor, People & Culture
“Michelle brings tremendous energy to the room and is able to engage the audience at a whole new level. We had attendees who told us they felt like they could take on the world after attending our event and hearing her message!”
– Florence Leung, Chapter President
“Michelle , the audience showed such a warm and spontaneous response to you – thank YOU so very much! Everyone was thrilled and you were exactly the right closing to bring it all together. I am so pleased that we chose you and that you were able to attend. It takes a special kind of person to attend the full conference to pick up on the culture and the topics and then to thread it all together. From the bottom of my heart – thank you!”
– Susan Smith, General Manager
“Outstanding performance! Super content with great delivery! Michelle, many thanks for sharing your talents, wisdom and energy. You really set the stage for all of us to Make A Difference!”
Warren Erhart, White Spot President and CEO
“Michelle, it was a true privilege. The insights were invaluable. Thank you for helping us grow an already remarkable leadership team!”
“Michelle impressed me from the first time I heard her speak approximately 10 years ago. She is a truly gifted story teller who uses personal experiences to set the stage and drive home important messages about “The Art of Me Management”. I was recently asked to set in as Interim Director of Care for a residential care facility dealing with the aftermath of years of poor leadership and staff who had difficulty letting go of what had been. Everyone was tired of the drama, yet seemingly powerless to extricate themselves from it. I knew I needed Michelle’s help to re-energize and re-focus our teams.
Michelle took the time to really understand what we were looking for and spent a lot of time preparing with our senior leaders to ensure the session would be inspiring and the turning point we so desperately needed. When Michelle speaks, she has a mesmerizing effect, blending humour, passion and information that inspires one to become “the best version of me”. Her customized presentation, drawing on her own family experiences with residential care truly made the difference as she connected with the staff. It made her message that much more impactful. It was so easy working with Michelle. As a result of her presentation and professionalism, she has given us a great foundation on which to build our success.”
“We recently had the please of having Michelle Ray speak at our quarterly team meeting for our dental company. Her energy and enthusiasm for her work is abundantly clear in her presentations. She took the time to sit down with us in advance to discuss topics that were most important for us and make sure to focus on them. Michelle also made the topics very relevant to our industry which made it easier for our team to understand and conceptualize. We highly recommend Michelle Ray and would not hesitate to have her back”
“Michelle crafted a customized educational session for our Chapter Meeting that incorporated inspiring stories, interactive elements, and great take-aways for leadership from within and banishing drama from the workplace. She was an absolute joy to work with and the response from the attendees was overwhelmingly positive and enthusiastic. The board was very happy with the session and I’m glad we achieved our goal with the tight turn around. I would recommend Michelle for any group looking for a dynamic, high-energy educational session.”
“We can’t thank you enough Michelle! I have heard nothing but positive comments about your presentation! If you ever need a recommendation, please let me know.”
“The positive energy that you brought into that room was infectious and your energetic presentation style and sense of humor had our attendees laughing, (and almost crying at one point) and nodding in agreement!”
“Michelle takes the time to really understand her audience and frame her remarks in a manner that is meaningful and specific to them. Our team came away from her keynote speech feeling heard and understood.”
“Judging by the word-of-mouth comments, you were a huge hit! Thank you for speaking at our conference, and bringing your special message! It has been a pleasure working with you again!”
“We LOVED Michelle!! Her “No More Drama” workshop was exactly what our members needed. Michelle is an amazing lady and so warm and sincere. We didn’t want to see her leave.”
“Michelle helps us pull ourselves up out of mediocrity and demand more for our lives. A great message!”
“Well done! A first-rate presentation – both content and delivery. Thanks for adding so much to our Leadership Conference.”
“I thought that your presentation was not only engaging but thought provoking. Your energy is contagious and you really are in touch with your audience.”
“When I looked on the agenda and saw that the keynote address was going to be 75 minutes, I cringed. However, the time flew by and I loved the speech! I could have listened to Michelle for longer.”
“Thank you for being a part of our Digital Workspace Services (DWS) Leadership Meeting. You kicked off our event with such an inspiring, motivating, fun and thought provoking keynote address. The ideas you taught us resonated with attendees throughout the day as we discussed the behaviours and attitudes associated with poor and great leadership.Moreover, it set the tone to commit to action plans that will take our organization to the next level. It was truly a pleasure to meet you. Thanks again for inspiring our team and sharing your passion for the lifelong pursuit of becoming a better leader.”
“You brought expert, timely, and cogent insight into the world of meetings … and the world itself. Our attendees cut across such a wide range of career tracks, professional responsibilities and experience. You were able to lead us into examining the aspects of our lives and work where growth opportunities lie, and helped forge a way forward in this grand world of meetings and events. Mission accomplished! Please know that we were honored by your participation, and would be glad to be a resource for reference or recommendations as you need.”
“No words can adequately express my thanks for making the impact you did on us at MPI MidAmerica One World Conference. Your message resonated, your enthusiasm shined, and the way you were able to hold the room and carry us with you was palpable. Thank you for connecting with us so meaningfully, and for being part of all the festivities. I know you will get official thanks and follow up from the committee – I just wanted to let you know how very much it meant that you were there.”
“Michelle Ray is a talented, gifted speaker. She immediately connected with close to 200 attendees and held their attention from start to finish. The leadership team and employees experienced a very positive, fun, engaging, and valuable session. We learned skills that will enhance our professional and personal lives. Michelle’s exceptional professional standards were evident in her research prior to the event and in the content delivered at the event.”
“Michelle’s program was phenomenal! She hit the stage and held the attention of our audience for the full 90 minutes. Without a doubt, Michelle is ‘the best version of herself’ that she can be one-on-one or in a room filled with people. She is genuine in her message without being demeaning to anyone who might not immediately recognize or trust in the power of her leadership tools! Michelle provided our audience with a wealth of powerful tools to take back to their staff that was positive, uplifting and overwhelmingly engaging. On stage and off, Michelle is a dynamic bundle of positive energy.”
“Michelle’s inspirational stories strongly resonated with participants, exceeding our expectations and providing the perfect ending to our “Learning Week” event. Michelle’s engaging keynote and workshop Lead Yourself First encapsulated our overall theme of empowering oneself to take the lead in both our professional and personal lives. Michelle left participants wanting more!”
“You are an energetic and engaging speaker and your presentation was dynamic, inspirational and funny! Thank you for bringing your stories and experiences to our staff and for helping us realize that we can all make a difference in our division’s ability to achieve our vision.”
“The feedback from the workshops was excellent. Michelle, your efforts are so much appreciated. The managers of the CSOs were bombarded with great reviews. They, as well as the rest of the team here, want to thank you so much for the time you spent in getting to know our staff to ensure successful workshops.”
“I was fortunate enough to see you speak for the second time in just eight months (I also saw you speak at the Canadian Home Care Summit last fall in Vancouver). I just wanted to say thanks for your inspiring words – you are a wonderful speaker and I could listen to you for hours.”
“You are a most engaging speaker with a message that we always need to be reminded of. You utilized laughter and with your dynamic personality, you struck a chord as you encouraged us to tap into our strength and purpose of our leadership abilities to affect change in others and ourselves.”
“Medavie Blue Cross received rave reviews from delegates. Your keynote session “The Power of Personal Leadership” was certainly humorous, engaging, energized, and reinforced the importance of positive thinking in today’s work landscape, a truly wonderful way to start any conference. Your professionalism from our first meeting to your support on-site was very much appreciated and I hope to have the pleasure of working together again in the near future.”
“Michelle Ray’s keynote, filled with quick wit and insightful story telling about leadership and life, had our audience of 400 Paypal business leaders feeling energized and engaged. Michelle empowered everyone to become the very best version of themselves regardless of the adversity often faced in today’s complex corporate environment. For a conference producer, Michelle Ray is a gold nugget of talent wrapped up in one of the most authentic and enjoyable personalities one could ever hope to work with.”
Three - hour session at Global Leadership Summit for the Senior Sales Engineering Leaders. Topic: Talent Retention
Retaining top talent and ensuring they remain engaged, motivated and positive during this period of transition was critically important to the client. The goal moving forward was to equip their leaders with the required skills to preserve their culture, navigate through change and communicate effectively with their teams. The client's talent management strategy remains top of mind and the manner in which leaders connect with their best people is a key priority.
EMC is in the process of being acquired by Dell. The $60B is the largest technology merger in history. In the client’s words: “Michelle’s messages regarding retaining top talent would resonate well with these leaders, and serve as a great inspiration for the months ahead.”
The client saw Michelle present at a Leadership Conference several months prior. The client subsequently hired Michelle to present a three-hour session with 70 Global leaders at the conclusion of their annual customer conference, with 16,000 attendees from their Fortune 5,000 client base. Decision-maker said: “We are thrilled to have Michelle provide us some tools and advice to strengthen our leaders in this critical time.”
Objective for Michelle’s session
Give leaders the tools to keep them motivated and lead proactively into the future with a standard of excellence.
Michelle provided tools, insights and powerful examples in a highly customized program that were extremely well received. Attendees were completely engaged in discussions and activities, leaving the conference inspired to immediately apply takeways with renewed conviction.
Michelle, it was a true privilege. The insights were invaluable. Thank you for helping us grow an already remarkable leadership team!
– President, Global Sales and Customer Operations EMC2
Annual Conference Opening Keynote and Full-Day Academy Session: “How to Build Outstanding Internal and External Business Relationships”, City Clerks Association of California.
Many cities are coming off of budget cuts due to the great recession which trimmed staff levels making it difficult to maintain status quo while looking forward to innovation, best practices in an attempt to improve efficiencies. Clerks must be the “jack of all trades.”
Morale is dropping as employees are tired and citizens are frustrated with government response times, issues, etc. Clerks tend to continually take on work no one else will step up to do, leading to disappointment, frustration and burnout. The client hired Michelle based on her extensive experience and success working with local government groups.
The Clerk interacts daily and directly with the City Manager and City Attorney on a variety of issues, as well as all departments, typically around the preparation of City Council agendas and related documentation and materials. Strong working relationships are key to the success of the organization.
The Clerk is the connection of the public to the elected officials. Strong relationships with key external organizations, citizen groups, community service organizations is key to building trust in local government and working toward collaboration on public matters.
Objective for training session
In this fully customized course: How to Build Outstanding Internal and External Workplace Relationships participants will embrace personal accountability, the importance of building and maintaining outstanding relationships within the workplace, as well as the local citizens who are the customers served by organizations (cities/special districts). Clerks from across California will attend this event. Focusing on the work of the Clerk’s office and the value it adds to the organization helps our members grow personally and professionally.
Approximately 50 participants registered for this full-day session, leaving with strategies to implement immediately in order to enhance workplace relationships and increase understanding regarding the importance of their role. Through a series of collaborative exercises, attendees were inspired by the overall learning experience and excited to hear ideas from their peers regarding best practices. The educational workshop provided new insights and opportunities for city clerks to raise their overall profile and influence. Client said “It would be my pleasure to be a reference for you.”
World Conference - Keynote Address “How to Lead Yourself First Through Change and Uncertainty”
Club-based organizations are being challenged all over the world to change their structure. The sooner we accept this reality, the more energy we can direct to renewal. Some members are resisting expansion and prefer the status quo. The “why fix what is not broken conundrum” is a concern. The organization has an aging membership base and needs to experience an increase in participation (membership) as well as the number of exhanges/hosting opportunities. Some clubs haven’t grasped or accepted the reality of overall membership in decline. In addition, reciprocity in terms of home-hosting and serving as “ambassadors” within communities to spread the word, attract new members and contribute to organizational goals for growth are key strategic initiatives in order for Friendship Force to survive and thrive.
The Friendship Force was founded by Wayne Smith and introduced on March 1, 1977, by President Jimmy Carter at a White House gathering of state governors. The Friendship Force has since brought together millions of people. Today they are active in 70 countries, promoting friendship and goodwill through an extensive program of home hosting, or exchanges. Friendship Force International is a nonprofit organization supported by membership, exchange fees, donations, and foundation grants. To date, the organization has over 16,000 members.
For their 38th World Conference, the client wanted their audience to hear and act of Michelle’s messages on self-leadership, accountability and change to help lead their organization into the future. In the client’s words: “The best way to take FFI forward is to keep to our values of peace and friendship. How we affirm those values is where we must focus our attention.”
Objective of session
To harness the energy of members. There is a huge reservoir of goodwill and passion within the organization. Conference participants embody that power. Client also had two goals for the 500 conference participants to adopt, commit to at the end of Michelle’s session, and take back to their clubs. Once Michelle introduces the concept of energy and power, client will join her on stage to present the two goals.
“I have to tell you that the response for one of the goals in particular is WAY beyond what we expected and my sense is that we will achieve the 2nd goal as well For us this is uplifting and we needed it. It also means that your talk made its way to their heart and FF spirit, otherwise we would not have seen the same results. So yes, we are very happy that we went to you and we very much appreciate the fact that you took the time to weave FFI into your talk.” – Board of Directors
Michelle Ray conducted two full-day workshops in Yellowknife for Client Service Offers (CSOs) of the Government of the Northwest Territories, Income Securities Division. Based on the briefing provided in advance of the event, Michelle’s presentations at the conference were based on the theme of Client Service Excellence and Self-Leadership.
Customer service is a critical piece in terms of meeting the needs of the clients; i.e. individuals that once were able to meet the needs of their families find themselves requiring government assistance. Professional skills such as interpersonal communication, empathic listening, stress management and a proactive approach to dealing with volatile clients were determined to be essential in order for CSOs to manage their respective roles with confidence. Some CSOs work remotely and are reaching out to their colleagues for support and advice.
The conference was organized for the CSOs to have an opportunity for some professional training, with an emphasis on client service. Recognizing the tremendous responsibilities of the attendees, who are the delivery agent for Income Security Programs that include Senior Citizen Home Heating Subsidy and Income Assistance), Michelle Ray’s brief was to assist the CSO’s in their goal of moving clients from a choice of last resort to an opportunity for self reliance.
Objective of Training
The annual conference provided the entire team of CSOs to collaborate and share their experiences and expertise in order to return to work with an increased sense of pride, knowledge and motivation.
“The feedback from the workshops was excellent. It was truly a pleasure to work with you over the two full days and I hope we can again! The discussions that followed on Day Three also centred on some of the discussions from your sessions on Days One and Two.
Michelle, your efforts are so much appreciated. The managers of the CSOs were bombarded with great reviews. They, as well as the rest of the team here, want to thank you so much for the time you spent in getting to know our staff to ensure successful workshops.
Enjoy the comments – they are a true reflection of you and your professionalism.” – Curtis, Trainer, Education, Culture & Employment Government of the North West Territories
Leadership, Health & Productivity Conference - Keynote Address “The Power of Personal Leadership”. Opening session that applies to all.
Very diverse audience with an array of challenges. Not necessarily one common issue although one example is younger groups wanting to use technology to access services (common to many companies). Employee engagement across all age groups, retention strategies, for leaders to focus on what is within their control, be attuned to employee needs and aspirations. Externally, customers more aware of flexible health benefits…this gives an organization a competitive edge.
Majority of attendees are key decision makers from our clients’ HR departments (VP, Directors, Managers). Also some Medavie Blue Cross senior management team, select and preferred advisors who are key partners selling our products and services. Most delegates attending from Atlanic Canada. The conference theme is meant to open dialogue on exploring new ways of addressing timely issues and challenges in today’s workplace. Along with providing excellent sessions and ideas given by knowledgeable speakers from across the country, the conference gives our clients, consultants and advisors the opportunity to network, socialize and have some fun.
Objective of session and conference
For Michelle: To provide a dynamic, informative engaging session that inspires all leaders in the room to take the lead, pracitce accountability in their respective roles. Rise above the negativity and be the best version of YOU.
For the Conference: To provide our top clients, consultants, advisors, sales representatives, and prospects excellent sessions and ideas given by knowledgeable speakers from across the country
To provides the opportunity to network and socialize
To position Medavie Blue Cross as thought leader in the Atlantic market
“I am following up with you to express my sincerest gratitude for delivering a tremendous session. We received rave reviews from delegate. Your session was humorous, engaging, energizing and reinforced the importance of positive thinking in today’s landscape, a truly wonderful way to start any conference.
As well, showcasing your book Lead Yourself First! during the breaks was a great opportunity for our attendees to easily learn more about how to live the life they want.
Your professionalism from our first meeting to your support on-site was very much appreciated and I hope to have the pleasure of working together again in the near future” – S. Hunter, Strategic Marketing Consultant – Group Marketing, Medavie Blue Cross
“Michelle, on behalf of SHRM, I would like to express our gratitude for speaking at our 2014 Annual Conference. The conference was a success and we appreciate your contribution. Attached you will find your evaluation summary report for No More Drama! How to Build High Engagement, High Morale and a Happier Workplace. A Score of 3.8 or better (on a scale of 1 – 5) is acceptable, rated in the following manner:
This Session (Your Average) All Sessions (Overall Average) Quality of information presented 4.5097 4.3497 Michelle Ray: 4.7432 4.4377 Content matched the session description
in conference program:
# of Attendees in your session: 974
# Evaluations Tabulated: 225
“I can’t express enough how much we enjoyed your presentation. Over the course of the weekend, members had time to reflect and apply many of the personal leadership tips you discussed. It reinforced the importance of our group’s focus on collaboration and the need to adapt to meet the challenges we face.
Individual or personal leadership IS a mindset and reminding us that “our perceptions become our reality” gives us the opportunity to reassess situations that affect views and our ability respond rather than react. Recognizing we have the power to influence and turn challenges into opportunities is really the key to success (both individually and as a member of a group), but it requires each member to take a leadership role in being the best they can be.
Not only was your presentation motivational but inspirational in providing us with tools to help deal with the constant challenges facing our profession and our industry. I will certainly provide this testimonial to our industry partners as well!“
“Your delivery was masterful in how you connected with the audience, and we have never seen anyone do so as effectively and quickly. Two minutes into your talk, you had everyone enjoying themselves and on their feet. We know you undertook a lot of preparation in getting ready for this address, and it showed.
Michelle you are more than a dynamic speaker, you are in fact an accomplished entertainer who tailored your message around our specific organized goals and this was heard through the crowd present.
Our members have been telling us since the conference things such as, “Michelle certainly earned her reputation as a first rate speaker. She set the tone for the whole conference.” And, “She was ‘spot-on’ with her presentation, knew her audience, and engaged everyone.”
“Thank you for joining us in Whistler for our 2016 Annual Pita Pit conference. It was a pleasure to have you with us over the activity-packed few days we spent in the mountains. The effort you made to attend our events, participate in activities beyond your own two sessions, and the time you spent engaging franchisees and folks on the national Pita Pit team was noted and appreciated. That extra effort enabled you to relate well to the franchisees, use specific examples during your sessions and achieve a greater impact than if you had parachuted in for your sessions and then left right afterwards.
With a unique combination of passion, energy and empathy, along with masterful presentation skills, you did an awesome job at setting the tone for the conference with your keynote and delivering useful and actionable tips in your workshop on day two. Both sessions — Lead Yourself First and Leading Your Team were extremely well received by all attendees.
It has been a pleasure working with you Michelle. Thank you for bringing such a person-centric perspective to topics that impact our business at the core. You embodied our conference theme It Starts with You and you brought it to life in engaging and memorable ways. At Pita Pit, we REFUSE TO SETTLE for anything that is ordinary . . . and you were anything but!”
“Your keynote “No More Drama” was a smash hit with our delegation at the 68th International Institute of Municipal Clerks Annual Conference.As you know, the 700 attendees were from across the world, all of whom have very high expectations. Satisfying their diverse thirsts for knowledge is no small challenge.
After your presentation in 2010 at your Annual Conference in Reno, NC, our clerks requested that you return to the stage year after year. I am delighted to say that you did not disappoint at your call back in Milwaukee this year. Your presentation received rave reviews on the day of your keynote and in the weeks since. Never have I seen such an engaged group of delegates, nor have I ever seen so many smiles walking out the door.
I deeply appreciate the attention you took to customize your presentation to our unique audience and the time you took to prepare additional materials for them. Your well thought out presentation, refreshing honesty and dynamic personality were exactly what our group needed to recharge them on the third day of their educational program. Your ability to relate to our delegation and force them to step out of their comfort zone was a delight to watch.
As a meeting planner, I stand in the back of the room crossing my fingers, hoping the presenter delivers the presentation that I am expecting.Michelle, you went above and beyond what was expected and closed out our 68th Annual Conference on one of its highest educational notes to date. You more than “Quenched the Thirst for Education”, which was the theme for our conference this year.
It was a pleasure working with you and I look forward to discussing your return to our program in the future.”
“93% of respondents agreed the speaker offered advice / takeaways that participants will action as part of their career development. The speaker was referred to as very inspirational, engaging, energetic, dynamic, interactive, humorous, extremely effective, and an excellent communicator.
Top comments about the speaker / presentation / key takeaways:
- The presentation was very focused, so it was easy to take away specific action items.
- Presentation was inspirational and enlightening.
- Her insights were inspiring and made you reflect on your current situation /behaviour.
- She inspired me to think about how I present myself and gave great advice that I can use to grow my network and my perspective.
- I love the way she engaged the audience and used personal experiences to tell her story. Top Ten Tips of The Power of Personal Leadership was a bonus!
- I was encouraged to stop and think when the pressure is on, rather than reacting on impulse, and to hold yourself to the highest accountability.
- [I enjoyed] the example of the speaker’s own story – and how I can do something different and completely outside of the box.
Speaker delivered the key messages effectively with easy-to-remember activities.
- Amazing content, so valuable for work, career development, and in life – very engaging!
Partial Client List
Alberta Municipal Clerks Association
Association of Image Consultants International
Association of Kootenay Boundary Local Government
Association of Municipal Managers, Clerks & Treasurers
Association of Professional Engineers and Geoscientists
Australian Association of Practice Managers
Australian Customer Service Association
Australian Society of Refractive & Cataract Surgeons
BC Care Providers Association
BC Fire Chiefs
BC Health & Administrative Professionals
Business Analyst World (Australia and Canada)
City Clerks Association of California
Canadian Assoc. of Petroleum & Land Administration
Canadian Association of Professional Speakers
Canadian Banner Users Association
Canada East Equipment Dealers Association
Canadian Federation of Apartment Owners
Canadian Municipal Administrators Association
Canadian Payroll Association
Canadian Society of Nutrition Management
Camrose Association for Community Living
Certified General Accountant’s Association of BC
Community Social Services Employers’ Association
Connecting Environmental Professionals
Credit Institute Of Canada
Credit Union Insurance Services Association
Dietitians of Canada
Disability Resource Network
European Process Excellence Group
Executive Women in Texas Government
Florida City Clerks
Friendship Force International
Greater Victoria Chamber of Commerce
Health Employers Association of BC
Health & Safety Conference Society of Alberta
HR Management Association of Manitoba
Human Resource Management Association of Ontario
International Association of Exhibitors and Event Planners
International Association of Administrative Assistants
International Association of Business Communicators
International Institute of Municipal Clerks
Irish Hotels Federation
Legal Services Society
Local Government Management Association
Meeting Industry Association of Australia
Meeting Planners International
Minnesota Clerks & Finance Officers Association
Municipal Information Systems Association
National Association of Orthopedic Nurses
Newfoundland & Labrador Women Business Owners
NZ Retail Meat
NZ Retailer Association
Pedorthic Association of Canada
Process Excellence Network
Professional Convention Management Association
Project Management Institute
Real Estate Board of Greater Vancouver
Rural Municipal Clerks Association
Society of Human Resource Management Association
Supply Chain Management Association
Upper Island Safety Conference
Utah Municipal Clerks Association
Vancouver Island Economic Development Fund
Women in Management Association
World Meetings Forum
Boston Pizza International
Cara Operations Ltd.
De Bortoli Wines
Harris Computer Systems
Liberty Wine Merchants
Metropolis – Metrotown
Ominicom Media Group
Pita Pit Canada
Proctor & Gamble
Qantas Airways Ltd
Queensland Department of Transport
Reimer Express Lines
Smith Snack Food Company
Abbotsford School District
Australian National University
BC Teachers Federation
Bellevue Community College
Coquitlam School District
Everett Community College
Grant MacEwan University
Halton Catholic District School Board
Institute of Career Advancement Needs
Melbourne Girls Grammar
OPS Centre for Leadership and Learning
Saskatchewan Regional Colleges
Saskatchewan Rivers School Division
Simon Fraser University
Surrey School District
University of British Columbia
University of Lethbridge
University of Western Sydney
Vancouver School Board
Windsor-Essex Catholic District School Board
Oil & Gas
Alberta Accountants Unification Agency
Bank of Montreal
CIBC Wealth Management
Coast Capital Savings
Credit Unions of Alberta
Criminal Justice Branch
Gilbert & Tobin
Grant Thornton LLP
Insurance Corporation of BC
OPSEU Pension Trust
Price Waterhouse Coopers
Royal Bank Group
Standard Life Insurance
State Super Financial Services
TD Bank Group
Verico Financial Group Inc.
Alberta Pensions Services Corporation
Australian Industry Group
Canada Customs & Revenue Agency
Canada School of Public Service
Cariboo Regional District
City of Beverly Hills
City of Kitchener
City of Port Coquitlam
City of Port Moody
City of Vancouver
City of Vernon
City of Victoria
Conference Board Of Canada
Crown Counsel Office
Department of Indian and Northern Affairs
Department of Fisheries and Oceans
Department of National Defence
Department of Seniors, Nova Scotia
Department of Tourism, South Dakota
Federal Bureau of Investigation
Federal Department of Justice
Government of Nova Scotia
Government of the North West Territories
IBEW Local 37
Ministry of Community & Social Services
Ministry of Employment & Income Assistance
Ministry of Labor and Citizens’ Services
Ministry of Property Assessment Corporation
Ministry of Public Works & Government Services
Ministry of Small Business
Office of the Attorney General
Ontario Ministry of Transportation
Ontario Public Service
Provincial Health Services Authority
Public Works and Government Services
Superior Courts Judiciary
Township of Langley
Alberta Council of Disability Services
Australian Association of Practice Managers
BC Financial Healthcare Professionals
Cairns Base Hospital
Calgary Health Region
Canadian Mental Health Association
Capital Health Halifax
Chinook Health Region
Credit Valley Hospital
David Thompson Health Region
Eye Surgery Foundation
Family Insurance Agency
Healthcare Billing Management Association
Healthcare Support Services Association of Alberta
Inspire Dental Group
Laser Sight Australasia
Manitoba Nurses Union
Medavie Blue Cross
Nursing Links Canada
Ontario Hospitals Association
Operating Room Nurses Assoc. of Alberta
Operating Room Nurses Assoc. of Northern Alberta
Peace Country Health
Platinum Professional Development
Regina Qu’Appelle Health Region
Residences at Belvedere
Royal Brisbane Hospital
Self Regional Healthcare
Thunder Bay District Health Unit
Trillium Health Centres
Vancouver Coastal Health
Vision Eye Institute
Yaletown Laser & Cosmetic Surgery Centre
Let Michelle help transform your organization through her
speaking, workshops, consulting, or coaching.