Build a culture of accountability

Co-workers in a collaborative space

Confidence, Composure, Credibility: Creating a Collaborative Space at Work

Do you ever feel like you spend more time with your coworkers than you do with your family? A lot of us work long hours,…

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Motivating dead wood employees

“Dead Wood” Employees

This article was originally posted on November 9, 2016, and has been updated. “I’m done.” If an employee is telling you this, it means she…

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Passionate Leadership: 12 Key Traits That Distinguish The Best From The Rest

This article was originally published on September 7, 2016, and has been updated. Do you remember your first encounter with a passionate leader? The reality…

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Why It's Time To Stop Bashing Millennials

Why It’s Time To Stop Bashing Millennials

Admit it. Your personal biases regarding the millennials have come up in professional conversations. You couldn’t help yourself. (Or, could you?) Perhaps you were triggered…

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Four ways to deal with a bad boss

A recent Gallup survey reported that 25 per cent of people would like to fire their boss, if they had the power. Interestingly, the majority…

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US Flag

The “Wow” Factor…Brought to you by the U.S. Post Office

Cynics may say that you would never expect a public servant to give outrageously good customer service. So let me prove you wrong. Ross, who…

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image: group of people giving the thumbs up

Why New Year Resolutions Fail: Five ways to lead yourself in 2015

re·solve verb \ri-ˈzälv, -ˈzȯlv also -ˈzäv or -ˈzȯv\ :To make a definite and serious decision to do something. Eat less. Exercise more. Get a new…

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image: MIchelle Ray's Dad August 2010

Remembering the heroes in our lives – Tribute to my father

“My legs are swollen and I don’t feel like going up to the coffee shop today.” As soon as I heard my father utter those…

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The trouble with leadership: It’s Time to Lead Yourself First

Leadership is always a subject that finds its way into the headlines. Unfortunately, we are witnessing a decline in the high standards that we expect…

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image: business people applauding

Will I get the biggest bang for my buck? What meeting planners expect from professional speakers

While preparing my presentation set-up for a keynote at a recent conference, the meeting planner ran toward me in a panic, apologizing for being pulled…

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