Leading Self: Increasing Your Capacity To Learn
It was Eric Hoffer who once said that “…the learners shall inherit the earth, whilst the learned will find themselves beautifully equipped to deal with…
Driving With Husbands In Cars: Business Lessons From The Road To Help You Stay Ahead Of The Curve
During our Christmas vacation, we rented a vehicle, as part of our ritual holiday planning. My husband, who works in the automotive industry, quickly pointed…
It’s Not You, It’s Me. Four Reasons Why Some Leaders Need to Look In The Mirror
“Mirror Mirror on the Wall. Who’s the Fairest of Them All?” And the Wicked Queen would wait for the magic mirror’s expected response: “My Queen, you…
Leadership Lesson: Lead With Your Character, Not Your Title
As I listened to the CEO’s concluding remarks at his organization’s staff appreciation event, I noted that every attendee was completely engaged; hanging onto every…
Leadership Lesson: Look for the Good!
“She’s always whining,” “He’s retired on the job”, “Not worth the trouble trying to motivate her”, etc. etc.
When it comes to managing employees who have seemingly tuned out, shut down and stopped contributing, it is easy to understand why leaders and managers become frustrated, abandon hope of a turnaround, and give their attention to the more engaged team members. After all, dwelling on the negative employee is an energy drain, hinders our effectiveness and takes a toll on managing higher priorities.
As leaders, most of us agree that managing difficult people is challenging. The usual default position of leaders who give up on unproductive employees is based on the premise that they are simply too much work. However, can we be certain that our summation is entirely accurate?
Three ways to elevate your influence and energize your client relationships
After enduring almost an hour of suffering, the convener finally called the meeting to a close. Attention spans had been stretched to the limit, the…
Three reasons why you aren’t winning the talent war
Although the buzzwords “Talent Management” were first coined more than 15 years ago, many organizations are still searching for ways to attract and retain the…
Three strategies to respond positively to negative feedback
“You can catch more flies with honey than vinegar”…Anon If you have ever been at the receiving end of criticism, either from a co-worker or…
How to tell people at work what you really think of them
Act One Scene One: Learning a brand new way of implementing: “Don’t get mad, get even.” During a recent training session regarding workplace relationships, I…
Seven deadly mistakes that destroy employee motivation
Originally published in the Globe and Mail Leadership Lab Column Don is the CEO of a family run business. His entrepreneurial roots span three generations…