Build a culture of accountability

Co-workers in a collaborative space

Confidence, Composure, Credibility: Creating a Collaborative Space at Work

Do you ever feel like you spend more time with your coworkers than you do with your family? A lot of us work long hours,…

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Passionate Leadership: 12 Key Traits That Distinguish The Best From The Rest

This article was originally published on September 7, 2016, and has been updated. Do you remember your first encounter with a passionate leader? The reality…

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Three strategies to respond positively to negative feedback

“You can catch more flies with honey than vinegar”…Anon If you have ever been at the receiving end of criticism, either from a co-worker or…

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Four ways to deal with a bad boss

A recent Gallup survey reported that 25 per cent of people would like to fire their boss, if they had the power. Interestingly, the majority…

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The “Wow” Factor…Brought to you by the U.S. Post Office

Cynics may say that you would never expect a public servant to give outrageously good customer service. So let me prove you wrong. Ross, who…

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image: MIchelle Ray's Dad August 2010

Remembering the heroes in our lives – Tribute to my father

“My legs are swollen and I don’t feel like going up to the coffee shop today.” As soon as I heard my father utter those…

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The trouble with leadership: It’s Time to Lead Yourself First

Leadership is always a subject that finds its way into the headlines. Unfortunately, we are witnessing a decline in the high standards that we expect…

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Will I get the biggest bang for my buck? What meeting planners expect from professional speakers

While preparing my presentation set-up for a keynote at a recent conference, the meeting planner ran toward me in a panic, apologizing for being pulled…

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Are you feeling the love? Five tips to be happier, productive and inspired at work

I will always remember the antics of one of my co-workers whose desk was beside mine at my first corporate job. Dan would saunter into…

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The fear of success is bigger than the fear of failure

Failure will never overtake me if my determination to succeed is strong enough – Og Mandino “My goodness! What would it be like if I…

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