Build a culture of accountability

Co-workers in a collaborative space

Confidence, Composure, Credibility: Creating a Collaborative Space at Work

Do you ever feel like you spend more time with your coworkers than you do with your family? A lot of us work long hours,…

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Ladder reaching up into the sky

Leadership Lesson: Look for the Good!

“She’s always whining,”  “He’s retired on the job”,  “Not worth the trouble trying to motivate her”,  etc. etc.

When it comes to managing employees who have seemingly tuned out, shut down and stopped contributing, it is easy to understand why leaders and managers become frustrated, abandon hope of a turnaround, and give their attention to the more engaged team members. After all, dwelling on the negative employee is an energy drain, hinders our effectiveness and takes a toll on managing higher priorities.

As leaders, most of us agree that managing difficult people is challenging. The usual default position of leaders who give up on unproductive employees is based on the premise that they are simply too much work. However, can we be certain that our summation is entirely accurate?

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Business people asleep at a meeting

Three ways to elevate your influence and energize your client relationships

After enduring almost an hour of suffering, the convener finally called the meeting to a close. Attention spans had been stretched to the limit, the…

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Group of young people

Three reasons why you aren’t winning the talent war

Although the buzzwords “Talent Management” were first coined more than 15 years ago, many organizations are still searching for ways to attract and retain the…

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Three strategies to respond positively to negative feedback

“You can catch more flies with honey than vinegar”…Anon If you have ever been at the receiving end of criticism, either from a co-worker or…

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How to tell people at work what you really think of them

Act One Scene One:  Learning a brand new way of implementing: “Don’t get mad, get even.” During a recent training session regarding workplace relationships, I…

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Seven deadly mistakes that destroy employee motivation

Originally published in the Globe and Mail Leadership Lab Column Don is the CEO of a family run business. His entrepreneurial roots span three generations…

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Four ways to deal with a bad boss

A recent Gallup survey reported that 25 per cent of people would like to fire their boss, if they had the power. Interestingly, the majority…

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The trouble with leadership: It’s Time to Lead Yourself First

Leadership is always a subject that finds its way into the headlines. Unfortunately, we are witnessing a decline in the high standards that we expect…

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Leadership isn’t a job- it’s a state of mind

Leadership Isn’t A Job, It’s A State Of Mind The Globe and Mail speaks to leadership expert, Michelle Ray,  about her new book, Lead Yourself First:…

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