When you take care of relationships, you take care of everything. A powerful statement from Peter, a leader in a professional services organization I just met. He was on a mission to help his Gen Z staff engage with their clients in person. His challenge: The majority worked remotely and were swamped with administrative, routine activities of their day-to-day responsibilities that kept them confined to their desks and away from in-person interactions with colleagues and clients.
It is critical to mentor the next generation so that they “understand how business works” (in Peter’s words). Creating relationship-building opportunities while managing hybrid work environments is a primary leadership responsibility, no matter how high-tech our business world becomes.
Relationships are what keep the world turning. [Read more…] about The power of relationships in the digital age