Sink Or Swim? How To Anticipate Change
Why do organizations repeatedly react to rather than plan for change? Why are leaders often stupefied by the glaring realization that their workforces are aging…
Category: economy
Biggest challenges in Non-Profits
Not-for-profit organizations are facing similar challenges to many for-profits. There are parallels in terms of failing to attracting new members and resisting new imperatives…
What is the most important act of a transformational leader?
What is the most important act of a transformational leader? Without question it is the leader who can communicate vision with a forward-thinking mindset….
Key Leadership Traits: The ability to Take Risks
SHRM defined one of the most important competencies in leading organizations as taking risk. The ability to risk. Without question, we want to be conscious…
The Lost Art Of Service: Is “Good Enough” Good Enough?
A smile. A thank you. An apology. One may argue that any of these gestures are better than a mediocre interaction with a service provider….
Driving With Husbands In Cars: Business Lessons From The Road To Help You Stay Ahead Of The Curve
During our Christmas vacation, we rented a vehicle, as part of our ritual holiday planning. My husband, who works in the automotive industry, quickly pointed…
Workaholism – A Sanctioned Addiction: A Message For Dedicated Slaves…And Slave Drivers
How do you extricate yourself from an unhealthy work situation? Is it more difficult to do when you relish a challenge? Can you tell the…
Here Today. Gone Tomorrow…Why Customers Go Elsewhere In A New Economy
The question: “Why Customers Go Elsewhere?” remains timeless, even in the digital age. Unfortunately, many businesses fail to deliver on a simple premise: Take Care…
Three reasons why you aren’t winning the talent war
Although the buzzwords “Talent Management” were first coined more than 15 years ago, many organizations are still searching for ways to attract and retain the…
Seven deadly mistakes that destroy employee motivation
Originally published in the Globe and Mail Leadership Lab Column Don is the CEO of a family run business. His entrepreneurial roots span three generations…