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Michelle Ray

Business and Leadership Keynote Speaker

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The Lead Yourself First Blog

Motivational Speaker or “Infotainment”?

What you need to know when booking a keynote conference speaker Making the decision to hire a professional speaker has become far more complex with the advent of the internet. For speakers, the notion of running their businesses without a website would be foolhardy to say the least. The #1 resource for finding a speaker […]

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Taking care of your ageing parents….Baby boomers in role reversal

I’ve just returned from five weeks visiting family in Australia. When I told my Canadian friends I was going to be away, most were excited for me spending time in the Southern Hemisphere i.e. Summer “downunder”. They thought I was going to have a wonderful vacation. Being self-employed, I certainly felt fortunate to have the […]

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The value of attitude in the external service equation

How many times have you said to yourself “I will never do business with that company again”?  The reason you feel disgruntled has virtually nothing to do with the company. It has everything to do with the person you encounter at that moment. Client satisfaction levels are directly impacted by the attitude of the person […]

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The Power of Personal Leadership…Recession-proof your attitude!

By Michelle Ray, “The Attitude Adjustor”, keynote speaker and workplace motivation expert The “R” word…Are we having one or not? No doubt, the statistical evidence leads us to conclude that the downturn has begun. Wherever we turn, the news since the Fall has been predictably bleak regarding the economy. This is nothing new; being fed […]

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Article From My Website

This is an article from a while back, I have it available for download on my site here: Motivation & Business Articles But in light of my new blog, I am going to add them to the blog so you don’t need to download it anymore! Enjoy the read! Daily Courier, Thursday, May 28, 2002 […]

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Staying power…Why do people love their jobs?

Last week after working with two clients in very different arenas (education and accounting… union and non-union) I found myself thinking about the fact that people who love their jobs have several things in common. In both cases, the people from these two organizations are all in a support staff role yet they are polar […]

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Top ten reasons to enjoy a happier, productive workplace

10. If you are fun deprived, you’re no fun to be around 9. We often spend more time at work that we do with our own families so let’s enjoy it! 8. When we feel inspired at work, we make a difference to our co-workers and those closest to us 7. Our clients benefit when […]

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Working hard or hardly working?

The generational debate rages on in today’s workplace If you want to put any one generation on the defensive, talk to a baby boomer (aged 45 – 63) about the work ethic of Generation Y, (born after 1982, end-date to be determined) the youngest generation to enter the workplace. It is not unusual to hear […]

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Easy conversations with strangers at 39,000 feet…yet we cannot talk to our customers?

On a recent flight back to Vancouver, it occurred to me how quickly I bonded with my neighbour in seat 18 J. We talked for three hours non-stop as soon as the plane took off. As the flight was over 14 hours direct from Australia, the conversation had to be good. As we chatted, I […]

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A fighter whose been knocked down twice

Earlier today I learned that my very close friend who suffered from polio as a child was hit by a vehicle reversing as she was crossing the street in broad daylight in suburban Vancouver. The driver apparently just kept coming to the horror of onlookers…three of whom called the ambulance. Her “good leg” was broken […]

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