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Pick up one of Michelle’s CDs or Books

Coming Soon! Watch for worldwide release of Michelle’s book: “Lead Yourself First”

World Class Service Excellence: We appreciate your Business

Your customers ARE the reason you are in business! This double CD program features Michelle Ray, with guest appearances by Steve Barker. Learn the essentials of “caring communication” with your customers… on the phone and face – to – face! We teach nine easy steps to success on the telephone, how to apologize to your customers as well as the secrets of customer satisfaction. How satisfactory are you INTERNAL customer relationships?

$25.00

How to Deal with Difficult People at Work

The only turkeys you need to deal with are the ones you stuff for Christmas dinner! Do you find yourself simply “coping” around a difficult person? How about those whining types who are bringing morale down? Learn the specific dialogue to disarm seven “difficult” types. Practice the language and use it forever! You will understand “problem” people and your options…for use at work AND at home! This double – CD program is already a best-seller in Australia . Order one or more double CD’s today!

$25.00

How to Lead, Manage & Inspire the Team

“When we become managers, we suddenly realize that there is no logical transition from what we were doing previously to the challenging tasks of leading people. The skills that made us successful in the past are not necessarily required in management. The manager who practices humility and understanding will be the most successful person in the organization!”

$25.00

CD Trilogy – Buy all of Michelle’s CD’s and save!

The only turkeys you need to deal with are the ones you stuff for Christmas dinner! Do you find yourself simply “coping” around a difficult person? How about those whining types who are bringing morale down? Learn the specific dialogue to disarm seven “difficult” types. Practice the language and use it forever! You will understand “problem” people and your options…for use at work AND at home! This double – CD program is already a best-seller in Australia . Order one or more double CD’s today!

$65.00

More About Michelle

  • Meet Michelle
  • Speaking
  • Consulting
  • Meeting Planners
  • eWomen Network – July 12

    Michelle made it to the semi-finals and is in the Top 10!
    Michelle Ray is off to Dallas to speak this coming July at the 12th to compete for title of North Americas Next Greatest Speaker!

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From the blog

  • Taking the lead with your multigenerational workplace

  • Are you taking the lead with your customers?

  • “The Mighty Have Fallen”…Lessons from a Generation of Mentors

  • The Age of Leading Yourself First

  • “Money doesn’t talk…It swears”

About us

Michelle Ray is an award-winning Canadian motivational speaker located in Vancouver, BC, workplace relationships and leadership expert who can help you reframe your attitude, energize your business and transform your workplace relationships.

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