Articles
- Why We Leave…Why We Stay - Healthcare Billing Management Association
Why Leadership is an Inside Job - Australian Association of Practice Managers
Mindset Over Matter – National Payroll Week
BC HRMA Conference 2009 Survey Results – HR Voice.org
The Race for ROI…The New Imperative for Meeting Industry Professionals – Speaking Of Impact Magazine
A Workplace Makeover…Give Negative Attitudes the ‘Nip & Tuck’ – Dialogue Magazine
Special Report on the Future of the Workplace – Nexus Magazine
Retire Old Leadership Habits and Retain Your Best People – Sounding Board Magazine
Cross Stress Off Your List – Chatelaine Magazine
Forming Strategic Alliances Internationally – Speaking of Impact
Dealing with Difficult People – NZ Retail. New Zealand’s leading retail magazine
WBN’s first guest comes from Oz – Comox Valley Record Article (shortened version)
Michelle Ray speaks on Customer Service – Greater Victoria Chamber of Commerce “Business Matters” Newsletter
Daily Courier – Business Section


