B Braun Australia (Mar. 2007)
"We had our Customer Service Team meeting last Thursday and asked them for a couple of points from your weekend seminar that they not only came away with, but whether they had put anything they had learned into practice. To our surprise, the hour allocated went very fast and we needed more time! Each and every one of them had taken on board several of your ideas and were implanting them into their day job. How good is that! A very positive outcome, Michelle."
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